customer-experience skills
2 reviewed customer-experience skills for Claude Code, Cursor, and Codex, 2.6K installs combined. Every one carries a plain-language summary and a security audit derived from its source files.
customer-journey-map
1.4KProduct managers, marketing teams, sales teams, and customer success teams
This skill provides a framework and template for creating a customer journey map that visualizes customer interactions across awareness, consideration, decision, service, and loyalty stages. It documents actions, touchpoints, emotions, KPIs, business goals, and team ownership to identify pain points and align cross-functional teams.
customer-journey-mapping-workshop
1.2KProduct managers and cross-functional teams seeking to visualize customer experiences, identify pain points, and align on discovery work
The customer-journey-mapping-workshop skill guides product managers through the creation of a customer journey map. It uses an interactive, multi-turn process to define personas, scenarios, journey phases, user actions, thoughts, emotions, and improvement opportunities.