customer-success skills
3 reviewed customer-success skills for Claude Code, Cursor, and Codex, 64.6K installs combined. Every one carries a plain-language summary and a security audit derived from its source files.
Top customer-success picks
- 1.
churn-prevention (60.5K installs): This skill provides a framework for SaaS companies to reduce voluntary and involuntary churn through structured cancel flows, dynamic save offers, and dunning strategies..
- 2.
customer-success (2.7K installs): The customer success skill provides templates and frameworks for managing customer onboarding, health scoring, quarterly business reviews, expansion playbooks, and churn prevention strategies..
- 3.
gtm-enterprise-onboarding (1.4K installs): This skill provides a four-phase framework for onboarding enterprise customers, focusing on preventing common pitfalls like Week 4 ghosting and the Week 12 adoption cliff.
churn-prevention
60.5KSaaS founders, product managers, and customer success teams managing subscriber retention
This skill provides a framework for SaaS companies to reduce voluntary and involuntary churn through structured cancel flows, dynamic save offers, and dunning strategies.
customer-success
2.7KCustomer success managers and teams managing SaaS client relationships
The customer success skill provides templates and frameworks for managing customer onboarding, health scoring, quarterly business reviews, expansion playbooks, and churn prevention strategies.
gtm-enterprise-onboarding
1.4KCustomer Success Managers, Implementation Specialists, and Account Executives managing enterprise or mid-market customer onboarding
This skill provides a four-phase framework for onboarding enterprise customers, focusing on preventing common pitfalls like Week 4 ghosting and the Week 12 adoption cliff. It includes checklists for pre-kickoff validation, meeting agendas, and strategies for parallel implementation tracks.