discovery skills

Sales professionals and teams struggling with low conversion rates, inefficient discovery processes, or time management regarding lead pursuit

The sales-qualification skill provides a framework for evaluating sales leads to improve conversion rates and sales productivity. It guides users through identifying disqualification criteria, designing discovery questions, and building systematic qualification processes based on principles from Jen Abel.

Product managers and cross-functional teams seeking to visualize customer experiences, identify pain points, and align on discovery work

The customer-journey-mapping-workshop skill guides product managers through the creation of a customer journey map. It uses an interactive, multi-turn process to define personas, scenarios, journey phases, user actions, thoughts, emotions, and improvement opportunities.